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Privacy Statement

Updated 17/5/18

This privacy policy sets out how Star Fireworks uses and protects any information that you give Star Fireworks when you use this website.

Star Fireworks is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Star Fireworks may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17/5/2018

What we collect

We may collect the following information:

·         name and job title

·         contact information including email address

·         demographic information such as postcode, preferences and interests

·         other information relevant to customer surveys and/or offers

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

.        to respond to your questions about our services

.        to fill your orders

·         Internal record keeping.

·         We may use the information to improve our products and services.

·         We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

·         From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We will never sell your Personal Information to any third party. 

We do not retain credit card information. All credit cards are processed by our 3rd party bank

Distribution of Information


We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. 


Data Retention


We retain your data for 26 months for marketing analytics or as long as we are required by taxing authorities. If you wish to have your data removed please contact hello@starfireworks .co.uk. We will remove any data we are not required to retain by U.K taxing authorities.   

 

Information About Children


Our website is not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at hello@starfireworks.co.uk, so that we may delete the information.


Social Media Features


Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features.  Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

External Websites


Our Websites provide links to other websites. We do not control and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which is placed on your computer when you visit certain websites. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Most browsers allow you to turn off cookies. Consult the help menu on your browser for more information.

Google Analytics and Pinterest are two of the third party companies we use to analyse web traffic.

Please contact hello@starfireworks with any concerns or questions about this privacy statement and the data we collect